Our company’s greatest asset is its personnel, the capital without which we could not exist or be competitive. Therefore, harmony in the workplace and employees who are motivated, capable of delivering a quality service and driven to constantly improve upon their abilities, are extremely important for us. Our personnel are technical consultants with superior levels of specialisation acquired through in-house training and refresher courses.
Every member of our staff is an active participant in the quality of the service we deliver. Quality costs less, satisfies the client, promotes our services in the market, increases sales and, as a consequence, guarantees jobs.

The management ensures the skill of its employees through activities to inform, train and raise awareness of issues concerning quality, safety and the environment. The management is also committed to disseminating the spirit of this policy clearly and unequivocally through meetings and conferences involving the heads of each company division in person. These meetings are documented by minutes archived by AQSA, while the topics discussed and resolutions of these meetings are subsequently communicated to all levels of company personnel.
The most effective path for continuous improvement is to prevent problems before they happen rather than to identify and correct them after they happen.
A dedication to improvement is expected from each employee in order to achieve goals set by the management to implement managerial and operational support systems that make the cumulative experience and knowledge of the company available to all employees at all levels, so that problems may be avoided by developing pre-emptive solutions.

To protect the environment and ensure health and safety in the workplace, the management undertakes to:
-   comply fully with all applicable legislation and/or any regulations adopted;
-   take all measures necessary to reduce and prevent pollution;
-   take all measures necessary to prevent work related accidents and illness;
-  allocate appropriate, qualified human resources to the attainment of the objectives defined and for management, operational and verification activities, including inspections within the system;
-   promote and implement training and instruction programmes for personnel at all levels to achieve a fully qualified workforce, as the company’s human resources represent a strategic resource for its development;
-   encourage the internal flow of information and communication and the participation of all workers in achieving goals;
-   adopt technological solutions offering the lowest possible environmental impact in relation to the most significant environmental aspects and from the point of view of the affected parties;
-   research continuously to develop new equipment, operational methods and organisational solutions to eliminate or minimise the most significant risks concerning health and safety in the workplace, while maintaining and, where possible, improving upon sustainable quality standards;
-   constantly monitor the environmental impact and the hazards to the health and safety of the workforce associated with the activities of the company;
-   seek open dialogue with the local community and all affected parties through appropriate channels of communication.
From an environmental perspective, the management has chosen a path of development for the activities of the intermodal platform geared toward reducing road traffic and, as a result, reducing the air and noise pollution to which the affected population is exposed.
The management also intends to guarantee transport safety, even in the event of the transit of hazardous materials loaded and unloaded in future within the facilities of the company.

The management has appointed a representative of the environmental management system and health and safety management system, with the following roles:
-    to ensure that the requisites of the environmental management system are defined, applied and revised in compliance with the 2004 edition of the ISO 14001 standard, and to ensure that the requisites of the health and safety management system are defined, applied and revised in compliance with the 2007 edition of the OHSAS 18001 standard, in order to ensure that the environmental and the worker health and safety performance of the company is correctly monitored and constantly improved;
-    to provide management with system performance reports in order to review and improve the system itself.

Lastly, the management is responsible for conducting an annual managerial review, during which the following are verified:
-    that the system is correctly implemented and effective;
-    the relevance and appropriateness of the quality, safety and environment policy;
-    that the goals and targets set are achieved.